Shipping policy

Where we ship

We ship to the 48 contiguous states and Washington, DC. We don't ship to PO boxes or APO/FPO addresses yet.

Where orders ship from

Every order ships from a warehouse in the United States. If you order more than one item, they may arrive in separate parcels, each with its own tracking link.

How long it takes

Ships from our US warehouse in 1–3 business days. Delivered in 3–5 business days.

What it costs

Standard shipping is free on orders of $70 or more. Under $70, it's $8.

Tracking

When your order ships, we email you a tracking link.

If your order is delayed

If we can't ship your order within 1–3 business days, we'll email you a new ship date, or tell you we can't give one yet, and offer you the option to cancel for a full refund. If we're late, you can cancel any time before your order ships.

Cancelling an order

Email us as soon as you can. If your order hasn't shipped and we can still stop it, we'll cancel it and refund you in full.

Lost parcels

If your parcel stops moving, email us with your order number. We'll check with the carrier, and if it's confirmed lost, we'll send a replacement or refund you in full.

If tracking shows it was delivered but you can't find it, check around your home and with your neighbors, then email us. We'll help you open a claim with the carrier.